19 Apr, 25

If your car breaks down on the highway due to a dead battery, it can be both frustrating and dangerous—especially in busy traffic or poor weather conditions. This UK-focused guide explains how to safely jump-start your car, what tools you’ll need, and when it’s smarter to call our 24/7 towing service for expert help. Read on for a step-by-step breakdown that puts safety first.


1. Recognise the Signs of a Dead Battery

The first step when your car breaks down on the highway is identifying whether the issue is a dead battery. Common signs include:

  • The engine won’t turn over or cranks slowly.
  • Interior lights or dashboard won’t come on.
  • A clicking sound when you turn the ignition.
  • The car has been parked with lights or electronics on.

If you’re unsure whether the battery is the cause, or if there’s a chance of electrical system damage, it’s best to call a professional.


2. Gather the Right Tools for a Safe Jump-Start

If it’s safe to do so and you’re confident the issue is a dead battery, you’ll need the following items:

  • A set of jumper cables or a jump starter pack.
  • A second vehicle with a fully charged battery (if using cables).
  • Gloves and eye protection.

Always pull over to a safe location—preferably the hard shoulder or an emergency refuge area (ERA) on a smart motorway—before attempting anything. If your car breaks down on the highway in an unsafe spot, call 999 and then our 24/7 towing service.


3. How to Jump-Start Your Car Step-by-Step

Follow these instructions carefully to avoid injury or damage:

  1. Turn off both vehicles and set the handbrakes.
  2. Connect the red cable to the positive (+) terminal of the dead battery.
  3. Attach the other end of the red cable to the positive (+) terminal of the working battery.
  4. Connect the black cable to the negative (-) terminal of the working battery.
  5. Attach the other end of the black cable to a grounded metal point on the car with the dead battery (not the battery itself).
  6. Start the engine of the working car.
  7. Try starting your car. If successful, let both engines run for a few minutes.
  8. Remove the cables in reverse order.

If the car doesn’t start after a few tries, don’t force it. It may require professional diagnostics or a battery replacement.


4. Know When to Call a Professional

Jump-starting isn’t always the safest or best option—especially if:

  • You’re not familiar with car mechanics.
  • The battery is visibly damaged or leaking.
  • You don’t have the right tools.
  • Your car breaks down on the highway in a high-risk area.

In these cases, our UK-wide 24/7 towing service is ready to help. Whether it’s rush hour on the M25 or a rainy night on the A1, we’ll be there quickly with safe, professional service.

Why Call Us?

  • Fast roadside response anywhere in the UK.
  • Safe transport to your home, garage, or nearest service centre.
  • Technicians trained to handle battery and electrical issues.

5. Prevent Future Battery Breakdowns

Avoid getting stuck again with these quick tips:

  • Replace your car battery every 3–5 years.
  • Don’t leave electronics running when the engine is off.
  • Keep jumper cables or a jump starter pack in your boot.
  • Schedule regular servicing to spot battery issues early.
  • Save our 24/7 towing service number in your phone.

Next time your car breaks down on the highway due to a battery failure, you’ll know exactly what to do—or who to call.


Fast Response When Your Car Breaks Down on the Highway Whether you’re facing a dead battery or another issue, don’t take risks. Our 24/7 towing service provides quick, professional assistance across the UK. From jump-starts to full recovery, we’ve got your back.

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